Shipping Policy

Thank you for visiting and shopping at Oura Scent.

Order Processing Time

All orders are processed within [1–3 business days] (excluding weekends and holidays).
You will receive a confirmation email once your order has been shipped.

Shipping Time & Delivery

Estimated delivery times:

  • United States: 5–10 business days
  • United Kingdom: 5–8 business days
  • Europe: 6–12 business days
  • Asia: 5–12 business days
  • Rest of World: 6–20 business days

Delivery times may vary depending on destination and customs clearance.

Shipping Fees

Shipping costs are calculated at checkout based on your location and selected shipping method.

Order Tracking

Once your order has been shipped, a tracking number will be provided via email.

Delays

We are not responsible for delays caused by:

  • Customs clearance
  • Carrier issues
  • Incorrect shipping information provided by the customer

International Shipping

We ship internationally. Please note:

  • Customers are responsible for any customs duties or import taxes
  • These charges are not included in the product price or shipping cost

Lost or Stolen Packages

If your package is lost or stolen, please contact us at contact@ourascent.shop. We will assist you in resolving the issue with the carrier.

Contact

For any shipping-related questions:
Email: contact@ourascent.shop